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Our Training Supports:

  1. Support Activities
    • Troubleshooting On Customer Machines
    • Writing Bug Reports
    • Collecting Diagnosis Information
    • Tracking Problem Determination Data
    • Applying Troubleshooting Principles
  2. Development Activities
    • Logo Certification
    • Refactoring For Windows 7 or Vista
    • Auditing Applications Against Microsoft Application Development Guidelines
    • Diagnosing Problems On Production Customer Systems
    • Agile Development
    • Source Code Debugging
    • Foundation for Windbg
  3. Software Testing Activities
    • Testing Windows 7 or Vista
    • Using Virtual Machine Templates
    • Comparitive Testing To Discover Problem Sources
    • Recording Test Results and Audit Trails
    • Applying Debugging Principles
  4. Administrator Activities
    • Software Testing
    • System Engineering
    • Package Engineeering
    • Support Activities
  5. Package Engineering Activities
    • Migration to Windows 7
    • Migration to Server 2008
    • Application Shimming Projects
    • Application Virtualization Projects
    • Application Compatibilty Toolkit
    • Windows Installer Packaging
    • Repackaging Software
    • Supporting Legacy Software
    • Application Streaming
  6. System Engineering Activities
    • Patch Management and Problem Response
    • Production Problem Diagnosis
    • Application Shimming
    • Server Design and Migration
    • Desktop Design and Migration
    • Server Virtualization
    • Desktop Virtualization
    • Service Pack Compatibility Testing

Perspectives

  1. AppCompat vs Virtualization vs Packaging
    Windows Integrated Application Compatibility Layer
    Application Compatibility puts some hardcore power in the hands of IT Pros - it is rich in mitigation functionality and it is...
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  2. Rich Diagnostic and Mitigation Tools
    Built-in API Hooking
    With the Windows 2000 release, Microsoft built hooking APIs right into the operating system. This has led to a new generation of powerful diagnostic tools...
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  3. Importance of a Post-Compile Perspective
    What is Post-Compile?
    Many learning aids for application debugging, troubleshooting and diagnostics assume that you are the one who designed the software you are analyzing. Typically...
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  4. Outsourcing and Framework Tools
    Outsourcing Application Compatibility
    Outsourcing application compatibility to a service company is an option that many large companies consider due to the skills and challenges...
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  5. Vista Bleed, Non-Admin & Cost of COTS
    Vista Bleed
    How many times has your company REALLY held the line on not going to the next version of Windows before you were ready? You remember when sales had to have XP Tablets...
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  6. To Managers and Team Leads
    Our perspectives items are aimed at technical professionals as well as their managers and team leads.  They are intended to communicate the foundational nature of the knowledge and...
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