The workbook includes all the slides from the course and your lab exercises. Great for taking notes and for reviewing the course content.

Includes everything required to complete your labs as well as many extra tools. A built-in DVD catalog utility helps you find what you're looking for or discover new tools.

A course completion certificate is given to each student upon finishing a course.

Virtual Machines are used to ensure that labs run flawlessly.

Step-by-step exercise labs ensure that learners can easily complete exercises whether attending a live or online course.

Our web conferencing solution includes integrated VOIP and is bandwidth optimized.

A special setup meeting allows you to complete your workstation setup with the assistance of an instructor.

Private audio chat and remote control allow individual student assistance in a manner very similar to a live classroom.

A new headset (with integrated mic) is sent with your courseware to ensure an excellent audio experience for your class.

Online quizzes help reinforce important concepts. Incentives and achievement levels are given for high scores on Exams.

Whiteboarding is used as a narrative training method which helps learners stay engaged.

Student participation is encouraged through review questions. For online delivery, audio interaction encouraged.

Courses are formulated using teaching methods that ensure learners are absorbing what is being taught.

The alumni portal tracks completed courses and achievements as well as provides access to all alumni resources.

An expanded testing and diagnostics toolkit with update notifications.

News about new testing and diagnostic tools, sites and methods as well as new training.

Supplemental labs and new Virtual DVDs are distributed through the alumni portal.

Alumni can participate in monthly web meetings to share experiences, hear special topics and receive help with problems.