Course Benefits
Take Aways Print E-mail
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Workbook
The workbook includes all the slides from the course and your lab exercises. Great for taking notes and for reviewing the course content.
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Resource DVD
Includes everything required to complete your labs as well as many extra tools. A built-in DVD catalog utility helps you find what you're looking for or discover new tools.
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Completion Certificate
A course completion certificate is given to each student upon finishing a course.
 
Designed to Engage Print E-mail
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Quizzes and Exams
Select courses feature online quizzes to help reinforce important concepts. Incentives and achievement levels are given for high scores on Exams.
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Whiteboarding
Whiteboarding is used as a narrative training method which helps learners stay engaged.
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Student Participation
Student participation is encouraged through review questions. For online delivery, audio interaction encouraged.
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Cognitive Load Management
Courses are formulated using teaching methods that ensure learners are absorbing what is being taught.
 
Quality Assurance Print E-mail
Virtual Machines
Virtual Machines are used to ensure that labs run flawlessly.
Exercise Labs
Step-by-step exercise labs ensure that learners can easily complete exercises whether attending a live or online course.
 
Online Delivery Print E-mail
Web Conferencing
Our web conferencing solution includes integrated VOIP and is bandwidth optimized.
Setup Meeting
A special setup meeting allows you to complete your workstation setup with the assistance of an instructor.
Student Assistance
Private audio chat and remote control allow individual student assistance in a manner very similar to a live classroom.
Headset
A new headset (with integrated mic) is sent with your courseware to ensure an excellent audio experience for your class.
 
CSI-Community Resources Print E-mail

Alumni of CSI-Windows.com and DesktopEngineer.com training courses are given access to the CSI-Community resources listed below.

If you have taken training with us in the past and wish to access CSI-Community, please use our contact form to request a reactivation of your alumni profile.

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Our 007 Guarantee: "We'll be here for you in the lab."
The 007 Guarantee gives you one full year to register for a free, online lab session where you receive expert assistance on real problems with an Application OR Windows Installer package running under Windows 7 in your production environment. Schedule anytime up to a year after your class.  More details.
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Completing Multiple Tracks
Alumni can receive additional track completion certificates by completing the courses they have not previously taken in a given track. For instance, even though CSI-300 is a part of many tracks, alumni never need to repeat the class to complete multiple tracks.
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Special Topics Webinars
Webinars are held on special learning topics and products periodically throughout the year.
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Downloads
Download special tools, document resources and hands on labs.
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Community Forums
Community forums give support on all the CSI-Toolkit scripts that we wrote as well as questions about getting applications and packages running on Windows 7.
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Community News
News about new additions and changes to all the above resources.
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Email Newsletter
Have the community news mailed to you.
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Alumni Profile
Your alumni profile tracks the courses and achievements you have completed through training with CSI-Windows.com and DesktopEngineer.com.