Windows 7 Application Support Engineer (ENG-52) Print E-mail
 Windows 7 Application Support Readiness Bootcamp (First two days + 1 to 3 more)
Apps on Win7 [Day 1 & 2]
Troubleshoot [Day 3]
64-bit [Day 4]
MSI 5 [Day 5]
Track Details:
  • 3 Days
  • $1350 USD
  • Delivery:
  • Live Online
  • Overview
    The Windows 7 Application Support Engineer gets you up to speed on supporting applications on 32-bit and 64-bit Windows 7. The skills, tools and content also apply to Vista and Server 2008.
    Click to Register:


    Apps on Win7 [2 Days]



    How Applications Work on Windows 7 and Windows 8

    This training course lays the ground work for understanding how the operating system interacts with natively installed Windows applications. This understanding is critical for engineering applications to successfully run under alternative environments such as application virtualization, compatibility shimming, application streaming and cloud environments. This course first covers the Windows Application Environment of the traditional Win32 core up to Windows XP. Next it covers the many new changes to the native application environment that were made in version 6 of the OS kernel that was released with Windows Vista and is in Windows 7, Windows 8 and Server 2008.  Windows 8 Metro applications packaging and deployment is also covered.



    Fundamentals of Windows Processes
    Anatomy of a process, Permissions, Loading DLLs and Other Code, Security Tokens, Sessions.

    COM Fundamentals
    COM Operations, HKCR, Tracing COM, DLL Loading, Loading Overrides (.LOCAL)

    Windows Code Files
    Anatomy of EXEs and DLLs, DLL Loading, Editing EXEs.

    Processes for Kernel 6 (Win8, Win7, Vista, Win2008)
    Windows Integrity Mechanism (WIM) Integrity Levels (IL), User Account Control (UAC), Security Manifesting, UAC Virtualization, COM and UAC, Disable UAC, Windows Resource Protection (WRP), User Interface Privilege Isolation (UIPI), Win7: Per-User Applications (PUA), Win7: XP Mode

    IE Changes for Kernel 6
    IE Protected Mode (IEPM), Usage of ILs, Usage of UAC Virtualization

    Application Internals
    The main ways in whch an application integrates with Windows. Environment variables, App Paths, Shortcuts, Extension Mapping, Shell Extensions, etc.

    Windows 8 Metro Applications
    Installation and Management of AppX, AppX Package Formats, Metro Programming Model

    Labs & Templates:
  • Procmon filter templates
  • Tracing COM
  • Replacing internal UAC manifests
  • Virtualization: Detecting, Tracing, Cleaning Up
  • Tools:
  • Process Explorer (Procexp.exe)
  • Process Monitor (Procmon.exe)
  • Explorer Suite EXE Editor
  • whoami
  • AppCompat
  • AppVerifier
  • 64-bit [1 Day]


    Provisioning and Supporting Applications on
    64-bit Windows

    CSI-330 Brings to light the many unexpected little differences when applications run on 64-bit Windows.  You will learn how 32-bit applications are supported and what you will need to watch out for when installing, managing and supporting them.  Many of the issues discussed in this course are also relevant to Remote Desktop Services (RDS) on 2008 R2 as it is exclusively a 64-bit platform that will run 32-bit applications for end users.

    64-bit Windows 7 VM: For many computers you can use 32-bit XP or Windows 7 to run the provided 64-bit Windows 7 VM.  Please remember that if you plan to work from home for class, this issue may affect whether you can use a personally owned machine to perform labs using the provided 64-bit Windows 7 VM.  Please read here for more details and testing instructions.



    64-bit Platform Overview
    Advantages, Requirements, 32-bit Application Support, Simultaneous Supporting Applications on 32-bit XP, 32-bit Win7 and 64-bit Win7.

    Compatibility Impacts and Mitigations
    Drivers, EXEs, IPC, RPC, COM, 32-bit Printing, UAC Virtualization.

    32-bit Subsystem (WOW64) Internals
    Registry Redirection, File System Redirection, Accessing Windows EXEs, Implementation of 32-bit Support.

    64-bit "Ready" Software
    32-bit Software Fitted for 64-bit, Native 64-bit, .NET x86 and x64, Mixed Bitness Software.

    64-bit User Desktop
    Explorer and Internet Explorer Compatibility.

    Scripting on 64-bit
    32 and 64-bit VBScript (.VBS), Shell Scripts (.CMD), PowerShell (.PS1), Registry Scripting, WMI on 64-bit, HTAs, supporting 32 and 64-bit in a single script.

    Software Installation on 64-bit
    Challenges unique to running 32-bit and 64-bit installers on 64-bit Windows, including recognizing incorrectly built installers.  How 64-bit Windows Installer is implemented.

    Related Systems
    32-bit and 64-bit Application Compatibility (AppCompat), Changes in x64 for Win7.

    64-bit Microsoft Office
    64-bit MS Office compatibility and co-existence.


    Take Aways

    Take Home Testing Lab
    This course utilizes a virtual machine based test lab that can be setup again anytime in the future.

    Portable CSI-Toolkit
    Portable Toolkit that does not require installation - with preconfigured tools and ability to add your own.

    Script Migration / Dual-Mode Kit
    Script code and samples to ease the migration of existing scripts to support by 32-bit and 64-bit.

    Engineering Checklist: 64-bit Application Support
    Our Engineering Checklists give structured best practice discussion points to help speed your development of designs, best practices and operational procedures.

    Labs & Templates:
  • Refitting Scripts
  • Examining 64-bit Execution
  • Dissecting Registry Redirection
  • Understanding File Redirection
  • Tools:
  • Windows 7 64-bit SP1 VM
  • Regedit
  • Process Explorer (procexp.exe)
  • VMware