CSI-305 - Application Testing and Troubleshooting
This component course provides a foundational skills, tools and methods for finding the cause of application problems. Learn to setup, configure and use new tools. Course is applicable to three perspectives - complete testing of a single application (developers), testing of a portfolio of applications (system engineers / administrators) as well as production troubleshooting (support professionals).
Topics
Virtual Machines
Why Learn This?, Comparison of VMWare, VirtualBox & Virtual PC, Test VM Preparation
Tool Portability
Why Learn This?, For Production Debugging, For Software Testing Environments, Install once, use on many. End user documentation of problems.
Recording Results / Audit Trails
Why Learn This?, Rapid documentation of test and diagnostic information
Real Machines
Why Learn This?, What types of testing are best suited to real machines? Resetting hard disks on real test machines.
Lessons Learned In Software Testing
Lessons that IT testers can take from commercial software testers. Software testing diplomacy. Review key points from Cem Kaner's books.
Labs & Templates:
VMWare Templates for XP, Vista, Win7.
Portable Test Tools
Running from USB and network drives.
Tools:
VMWare
VirtualBox
SteadyState
Treepad
ScreenCaptor
CSI-Windows Toolbox
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